Return Policy

 

Return Policy

* Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
* To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Return Goods

* Please return goods to (AE Express LLP, Natsons House, Unit D, Cornwall Road, Wigston, LE18 4XH, United Kingdom.
* Please add followings when returning goods for refund or exchange:
* Your full name
* Your full address
* Order id/number
* Any invoice you might have received from us.
* Reason for return.

Refunds (if applicable)

* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
* If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment asap.

Exchanges (if applicable)

* Please notify us if your goods are defective or damaged. We will be more than happy to replace it for you.
Please return goods to (AE Express LLP, Natsons House, Unit D, Cornwall Road, Wigston, LE18 4XH, United Kingdom.
* Please add followings when returning goods for refund or exchange:
* Your full name
* Your full address
* Order id/number
* Any invoice you might have received from us.
* Reason for return.

Note

* We strongly recommend to keep proof of postage or tracking information when returning goods. This will help if goods are lost in the post or delayed.