Shipping Information

Thank you for shopping with us! We strive to offer a seamless shopping experience, from easy ordering to fast delivery. Below you'll find all the important details regarding our shipping policy, including delivery times, international shipping, and additional services.

UK Shipping

• Free Shipping: We offer free shipping to any UK mainland address.
• Delivery Times: Orders are typically dispatched within 1-2 working days after receiving clear payment. Delivery usually takes 1-2 working days for UK mainland addresses. Orders placed on Saturdays, Sundays, or Bank Holidays will be dispatched the next working day.
• Express Delivery: If you need your order urgently, we also provide express delivery options to increase your chances of receiving it the next day. Please contact us for more details.
• Minimum Order for Warehouse Visits: If you're planning to visit our warehouse in Wigston, Leicestershire, please note that there is a minimum order requirement of £50.00 for in-person purchases.
• Shipping Outside UK Mainland: Orders going outside the UK mainland (such as Scottish Highlands, Isle of Man, Offshore Islands, and Northern Ireland) may have slightly extended delivery times (usually 2-5 working days). Additionally, please be aware there might be additional shipping charges for these areas, so be sure to check the applicable rates at checkout.

International Shipping

We currently ship to Western Europe, and if you're outside the EU, please contact us before placing your order to ensure we can ship to your location.

• Shipping to the EU: For EU countries, delivery typically takes 3-6 working days.
• Shipping Outside the EU: If you're based outside the EU, please contact us first to confirm if we can ship to your country.
• Customers are responsible for custom clearance and custom duties associated with international shipments. Please ensure you are aware of any additional fees before ordering.

Ordering Samples

Not sure which fabric is right for your project? We offer free sample swatches to help you make an informed decision. You can request up to 3 free samples, with a small shipping charge applied for delivery to any UK mainland address.

Special Shipping Requests

• Shipping on Rolls: If you'd like to receive your order on a roll, please contact us prior to placing your order, and we will arrange this for you.

Payment Methods

We accept all major debit/credit cards, as well as PayPal and ApplePay, making it easy to pay securely online.

We aim to provide the best shipping service, and while we guarantee prompt dispatch, please note that delivery delays may occasionally occur due to external factors like weather, postal strikes, or postal delays. Rest assured, we do our utmost to ensure your order reaches you on time.

Thank you for shopping with us! If you have any further questions regarding shipping or delivery, feel free to contact us!